Job description

Responsibilities:

• Guide and process customer orders and inquiries in a fast-paced environment using world-class technology
• Communicate with customers via phone, email and chat
• Solve customer problems and find the best possible solutions
• Provide knowledgeable answers to questions about products, pricing and availability

Requirements:

• High school diploma or equivalent
• 2+ years of relevant experience
• Must be able to communicate effectively using a variety of methods including telephone, email, chat and written communication
• Desire to provide the best possible experience for our customers
• Thrive in a fast-paced environment with coaching support

Job Type: Full-time

Pay: $19.00-$28.00 per hour

Benefits:

• Extended health care
• Life insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Fredericton, NB: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (preferred)

Experience:

• Customer service: 1 year (preferred)

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