Job description
Are you interested in advancing Microsoft's cloud first strategy and passionate about exceeding customer expectations? Are you interested in a start-up like environment and looking for an opportunity to influence strategic decision making that will have a long term impact on one of Microsoft's strategic core businesses? If so, then look no further than the Azure Customer Experience Team!
Azure Customer Experience FastTrack for Azure team helps customers accelerate their move to Azure, getting them on track to “build it right the first time. FastTrack takes a solution-centric approach, providing customers with access to Microsoft Azure engineers, tools and best practices to increase and accelerate customer success in leveraging the benefits of consuming Azure services.
The FastTrack for Azure team is looking for you: a
Program Manager who brings great teamwork, high-energy & positive attitude and results-oriented execution of analytics of the business. This role is integral to measuring and refining the FastTrack for Azure program results.
Responsibilities
- Proactively analyze data & supporting information to uncover business insights and recommend changes to incite greater efficiencies and improvements
- Own and work with internal stakeholders to understand and deliver against reporting needs, including influencing design/modifications of data sources & tools
- Understand and support data analytics solutions and support them
- Implement high-quality code (SQL, DAX or Python) that needs little attention after completion.
- Implement adjustments and new enhancements to our tabular model so that our stakeholders can derive insightful reports and dashboards.
- Ad hoc special projects, as needed
Qualifications
Required/Minimum Qualifications
- Bachelor's Degree AND 2+ years of a proven track record in Data, Software or DevOps Engineering
- OR equivalent experience.
- 1+ year(s) experience managing cross-functional and/or cross-team projects.
Additional or Preferred Qualifications
- Master’s Degree
- 4+ years’ experience managing cross-functional and/or cross-team projects.
- 1+ year(s) experience reading and/or writing code (e.g., sample documentation, product demos).
- SQL DB queries and demonstrated knoweldge of PowerBI authoring
- Experience with designing and maintaining tabular models.
- Knowledge of data curation and building big data pipelines (including data cleaning, ETLs and ELTs processes and data warehousing).
- Excellent and demonstrated problem-solving abilities; ability to program manage effectively.
- Deep technical experience in one or more of the following areas: Azure (Data Lake, Data Factory, Synapse, CosmosDB), data science and engineering, AI, database architecture, data analytics.
- Experience working with source code repositories such as GitHub.
- Demonstrated ability to successfully and effectively manage multiple priorities in a fast-paced, matrixed environment.
Customer Experience Program Management IC3- The typical base pay range for this role across the U.S. is USD $94,300 - $182,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $120,900 - $198,600 per year.
Microsoft has different base pay ranges for different work locations within the United States, which allows us to pay employees competitively and consistently in different geographic markets (see below). The range above reflects the potential base pay across the U.S. for this role (except as noted below); the applicable base pay range will depend on what ultimately is determined to be the candidate’s primary work location. Individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time.
At Microsoft certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee’s role. Benefits/perks listed here may vary depending on the nature of employment with Microsoft and the country work location. U.S.-based employees have access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid vacation time, paid sick and mental health time, and several paid holidays, among others.
Our commitment to pay equity
We are committed to the principle of pay equity – paying employees equitably for substantially similar work. To learn more about pay equity and our other commitments to increase representation and strengthen our culture of inclusion, check out our annual Diversity & Inclusion Report. ( https://www.microsoft.com/en-us/diversity/inside-microsoft/annual-report )
Understanding roles at Microsoft
The top of this page displays the role for which the base pay ranges apply – Customer Experience Program Management IC3.
The way we define roles includes two things: discipline (the type of work) and career stage (scope and complexity). The career stage has two parts – the first identifies whether the role is a manager (M), an individual contributor (IC), an admin-technician-retail (ATR) job, or an intern. The second part identifies the relative seniority of the role – a higher number (or later letter alphabetically in the case of ATR) indicates greater scope and complexity.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
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