Job description
Position Summary
Position Title
Reception Attendant
Department
Fitness, Wellness, and Recreation
Work Schedule
Position Summary
The Reception Attendants are the first people with whom members come in contact with upon entering the Dolores Doré Eccles Health, Wellness, and Athletic Center. Customer service and meeting our members needs is a must! Employees in this position will assist in creating a consistently friendly, inclusive, and helpful environment at the main point of entry to the Center. Reception Attendants will be critical to the smooth operation of Dolores Doré EcclesHealth, Wellness, and Athletic Center Policies and Procedures, including issues pertaining to security.
Required Qualifications
- Excellent customer service
- Excellent organization
- Excellent Communication Skills both verbal and nonverbal
- Responsible in nature
- Ability to learn and be competent in CSI, the Membership Management Software application.
- Basic knowledge with Microsoft Word and Excel.
- Comprehensive understanding of programs offered through the Fitness, Wellness, and Recreation Department
- Proper phone etiquette
- CPR/AED/First Aid certification required within 30 days of hire
Preferred Qualifications
Career Readiness Competencies student will develop through this position.
Communication, Critical Thinking
Primary Responsibilities
Responsibility
Eccles HWAC Membership Management
Description
- Membership management (adding/editing new members, point of sale, member check in)
- Equipment Check Out
- ID Card production
- Class/program registration
- Complete administrative projects as assigned
Responsibility
Working Relationships
Description
- There are generally two (2) Reception Attendants working simultaneously.
- Reception Attendants are part of the FWRD Team which includes multiple student employee positions.
- The Center is open at 6 am and closes at 10 pm so based on availability shifts may include early morning, late night, or weekend hours.
Responsibility
Learning Outcomes
Description
Student Employees in the role of Reception Attendant will be able to take away the following skills from working in this position:
- Customer Service
- Critical Thinking
- Communication Skills
- Teamwork
Responsibility
Functional Exposure
Description
Functional Exposure are systems, programs, other areas of campus, or off campus organizations that this role will have exposure to:
CSI Membership Management System
Microsoft Word and Excel
Microsoft Teams
Knowledgeable about Athletics and Outdoor Programs since we share the same space
Campus Events due to our location – everyone comes to HWAC to ask questions
Other FWRD Employee Positions
Other FWRD Programs
Other Student Wellbeing and Support Programs and Services
Athletic Programs
CSI Membership Management System
Microsoft Word and Excel
Microsoft Teams
Knowledgeable about Athletics and Outdoor Programs since we share the same space
Campus Events due to our location – everyone comes to HWAC to ask questions
Other FWRD Employee Positions
Other FWRD Programs
Other Student Wellbeing and Support Programs and Services
Athletic Programs
Organizational Responsibilities
Responsibility
Diversity and Inclusion
Description
Promote an Inclusive Westminster through demonstration of the commitments include in the Westminster College Diversity Statement. Participate in developmental activities to increase understanding and awareness of issues related diversity, equity and Inclusion both individually and as related to my filed of work, profession or discipline.
Additional Responsibilities
Additional Responsibilities
Other duties as assigned.
Additional Requirements
Qualifications
Posting Detail Information
Posting Number
Desired Start Date
01/23/2023
Position End Date (if applicable)
Special Instructions to Applicants
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