SUMMARY:

The Sephora Account Manager (SAM) - Inside is responsible for maximizing sales and achieving company business objectives within the defined territory, ensuring excellence in selling, training/education, customer service, merchandising and operations. The SAM will build and maintain store relationships through consistent, open, and data-driven communication with Leadership and Store Selling Teams. This position will remotely motivate and influence store teams in geographically isolated doors (approximately 95 doors) through sharing knowledge by educating and coaching about the product, the brand and application. Doors will be spread throughout the country and strong partnerships with Dermalogica field team will be a priority.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• • Create communication tools.
    • Establish “remote” relationships – becoming a reliable source of information and problem solving for the Sephora team.
    • Track retail sales (and services if applicable) using defined metrics to evaluate the business.
    • Timely return of all phone calls, e-mails and communication from both retail partners and corporate team
  • Create programs.
    • Deliver MKT information in a creative and impactful way.
    • Develop and execute programs to motivate and inspire staff. (i.e. launch box, event in a box)
    • Think creatively to identify new opportunities and support tools that will help to best serve the needs of the business.
  • Drive education
    • Partner with training manager development of educational content tailored specifically for Sephora Beauty Advisors.
    • Liaise with internal education teams to coordinate elevated training sessions and store visits in remote markets.
    • In-store education & support: field and in-store visit schedule to be agreed upon with manager in local territory as well as special event opportunities in remote areas.
  • Partner with Sales and Marketing to ensure engagement and execution of initiatives.
    • Ensure merchandising, product launches, promotion activities are flawlessly executed in assigned doors.
    
    

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The ideal candidate will have an esthetics license and a minimum of 3 years of sales and / or education experience within the prestige skin/retail industries in a multi-unit role.
• Candidates should have excellent communication - both in writing and verbally.
• Candidates should possess strong knowledge of basic computer skills, including Outlook, Word, PowerPoint, and Excel
• Must understands nuances of social media and engages authentically.

EDUCATION and/or EXPERIENCE:

• Esthetics license not required but recommended.
• A minimum of 3 years of sales and / or education experience within the prestige skin/retail industries.
• College degree preferred.

WORKING CONDITIONS:

This position will be home based in the greater Seattle, Washington market. Typical work week will be Monday to Friday, but an occasional Saturday will be required so that the SAM gains in-store experience. Mandatory in store time monthly to ensure the Inside SAM has firsthand knowledge and experience in Sephora programs.

The expected base salary range for this position is $70,000 to $75,000. The exact base salary is determined by various factors including experience, skills, education, geographic location, and budget. This position is also eligible for participation in the sales bonus incentive program.

Apply now and become a team member for the preeminent global leader in skincare providing a competitive and comprehensive health benefits package including life/accident/disability insurance, wellness programs, paid family leave, domestic partner benefits, education/training programs, product allowances, fitness reimbursement, 401(k) matching, and a host of other great perks.

Dermalogica is an equal opportunity employer that embraces diversity.

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