Job description

Notice to Applicants: Employment History, if applicable must be listed on your application for further consideration.
Wage Scale: $17.00-$22.00 per hour DOE

Hawks Prairie Ace Hardware is locally owned and operated in Lacey, Wa. and we are opening our doors Spring 2023! We are excited to start serving the Lacey community and we are looking to add friendly faces to our team! We have several job openings available for F/T Supervisors in a fun, fast-paced work environment. Apply today!

Supervisor (PIC) Duties & Responsibilities include the following, other duties may be assigned:

Customer Service

• Provide positive representation of store.
• Proactively assist customers in solving problems.
• Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
• Provide a friendly, outgoing demeanor; work well with customers as well as associates.
• Ensure all calls and pages are answered promptly, courteously and effectively.
• Handle customer complaints. Work to resolve problems with the customer and have store’s best interest taken into consideration.
• Possess excellent product knowledge and knowledge of store layout and location of products.

Store Operations

• Ensure a positive, professional and safe work environment for all associates.
• Supervise the “general operations” of the entire store.
• Responsible for opening and closing the store.
• Ensure successful Loss Prevention, Safety and Internal Audits.
• Work with Store Manager on all aspects of running the store, including special projects as assigned.
• Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise areas.
• Oversee and assist with all cashiering functions including training, sales and return processes.
• Oversee and assist with all sales associate functions including training, product knowledge, and best practices.
• Participate in store meetings.
• Perform all other duties as assigned.

Inventory & Merchandising

• Assist to ensure forklift operations and receiving is completed in a safe and efficient way.
• Assist to ensure receiving, checking in and stocking of merchandise adheres to best practices and Standard Operating Procedures.
• Responsible for maintenance of back stock levels.
• Assist with merchandise resets throughout the store.
• Assist to ensure all signage is current in the store.
• Assist in presenting a clean and orderly sales floor, including end caps and promotional and incremental merchandising.

Leadership

• Manage all aspects of store operations in the absence of the Store Manager.
• Lead by example; be approachable by all associates and customers.
• Communicate any merchandising, cost control or sales idea to the Store Manager for follow up.
• Prepare and challenge yourself for future advancement.

Job Requirements

• High School or GED equivalent.
• Standing, walking, lifting (up to 60lbs) and climbing ladders.
• Possess a minimum of 1 year retail supervisory experience.
• Hardware experience preferred.

Notice to Applicant about this Employer: You are applying for a job with an independently owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store, not Ace Hardware Corporation. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, and will have no control over interviews and/or hiring decisions, does not control and is not responsible for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. Ace Hardware Corporation is not the employer for this position. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation.

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